Wednesday, 29 May 2013

How To Grow Your Beauty Business

Quality of Service

It’s a very obvious first place to start, but it’s worth saying that the quality of service that you provide to your patients or customers’ needs to be very high.
Proper permanent makeup training and qualifications are a good way to make sure you and your staff are excellent practitioners and capable of delivering a high quality finished product. This is clearly the most important thing, but it’s worth bearing in mind that cosmetic or medical practices change over the years, and there may be a need to undergo more training to keep up with things.
For example, it is wise for practitioners to be sent on refresher courses now and then in order to make sure staff are practicing with a degree of professionalism and reliability that may reduce over time away from training. In addition to this, many permanent makeup practitioners have a specialised area they are skilled in, for example they may be specialised in lip treatments or tattoo removal. As a result it is wise to attend training courses that are relevant to your speciality so you can refine your skills further, and maybe even learn a few new things along the way.
It’s absolutely imperative that your quality of service is high if you’re looking to grow. A pleasant and friendly service is required, that goes without saying, but you will need solid results to really shine.

Equipment

You need to have the best equipment you can possibly get, this sort of goes hand in hand with the quality of service, in order to grow.
By providing your customers with first class equipment you show them that you take your work seriously, and endeavour to provide the best treatments. An example of equipment that needs to be top of the line is micropigmentation machines. These are the most important piece of equipment, as they allow you to apply permanent makeup treatments and it needs to be of top quality.
It is possible to buy medical grade machines, which are certified as medical equipment and therefore have very high standards when it comes to design and safety features. These machines are more expensive, but they are worth it for the level of reliability and quality of application. There are often very long warranties on these machines, which is key when spending so much – but it is worth it provide the best sort of service to your clientele and ultimately grow your business.
The variety and quality of pigments is another area to keep on top of. There’s no point using poor quality pigments and if you don’t have a sufficient range then you won’t be able to give treatments to as many people, and you will be able to provide the best options with a large variety.

Aftercare

There’s no point in ditching your customers as soon as there treatment is done. If you do so, they may have poor results and will not want to return for a repeat procedure. Aftercare is a great way to ensure your patients have the best quality of recovery in a process that does require some healing.
Providing creams and emollients designed to soothe areas that have been worked on and promote prompt but proper healing will show patients you have their vested interests at heart. It shows you care, so providing a high level of aftercare will make patients feel satisfied with the service and ease any anxieties they might have about their treatment.
If you’re looking to grow, you need to keep customers satisfied – and providing a high level of aftercare is a good way to do this, as they will prefer your treatments in the future and increases your reputation.

Marketing

It’s important that you have an effective level of marketing in your clinic. This can be down to the visual appeal of the clinic. Obviously, you must maintain high levels of hygiene but it’s also worth beautifying a clinic for initial appeal as you walk in. There are a number of semi permanent make up marketing materials available.
You could put up posters; this is a good way to put across a calm and friendly image. You can buy posters that are specifically designed to be visually appealing as well as illustrate the effects of permanent makeup. These are great as they are informative and appealing.
Leaflets are a good way to provide concise information in an efficient way. Most people who are interested in a treatment will not share your level of expertise, so a leaflet can effectively inform them and provide answers to any questions they might have – it could even sway them to booking an appointment, so make sure they are available.
Distributing leaflets around the local area is a good idea to increase your presence outside of the clinic. Many beauty companies specialising in different areas will cross-promote their practices with others, so it’s worth contacting beauty specialists such as nail or hair salons to see if you can exchange promotional materials and expand your market presence.

Conclusion


So there are a few tips on how to grow your beauty business. It’s a matter of principle, in order to grow you need to stand out and go the extra mile, so make sure you take the time to carefully consider the options and make the best choices for your business.

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